Experience

Jul. 2001 – Present 
SAP Labs, LLC (formerly SAP Portals, Inc), Newtown Square, PA
Director, Portal Solutions

• Successfully launched ASUG Enterprise Portals Interest Group as leader of product management team.
• Acts as mySAP Enterprise Portals liaison to group leadership as well as coordination point for portal-related issues within the SAP America organization.
• Created roll-out channels to field organization and customer for product information; roll-in channels for product requirements.
• Proactively drives SAP Americas' field requirements as participant of product definition task forces.

Oct. 2000 – Jun. 2001 
SAP America, Inc, Parsippany, NJ
Director, Product Management, Strategic Initiatives, mySAP Workplace

• Launched enterprise portal solution to large customer base as leader of product management team.
• Acted as liaison to ASUG mySAP Workplace Focus Group.
• Supported and steered all marketing events and rollout activities
• Held responsibility for communication of information to field organization and customer as well as roll-in of product requirements.

Jan. 2000 – Sep. 2000 
SAP America, Inc., Parsippany, NJ
Product Manager, mySAP Workplace

• Ensured internal knowledge transfer.
• Responsible for technology-related issues.
• Developed and taught internal consulting workshop.
• Supported the marketing organization.

Jul. 1999 – Dec. 1999 
SAP America, Inc., Parsippany, NJ
Product Requirement Planning Consultant (Technology)

• Acted as liaison between America's SAP User Group's (ASUG) Business Process groups and SAP.
• Attended and presented at 3 ASUG group meetings,
• Presented to internal consulting group,
• Held workshop for internal organization with 100+ attendees.

Sep. 1997 – Jun. 1999 
SAP AG,, Walldorf, Germany
Product Management, Business Process Technology

• Held customer presentations at international events and in-house.
• Taught workshops for pre-sales force in Germany and U.S.
• Designed, implemented and maintained departmental web server.
• Created visual presentations of R/3 functionality using various tools.

Nov. 1995 – Jun. 1997 
Ordat GmbH & Co. KG, Giessen, Germany
ERP Consultant, Network Administrator

• Implemented Purchasing module of ERP software FOSS as consultant.
• Taught customer training course and developed documentation.
• Administered company network and created company’s Web presence.

Jun. 1994 – Aug. 1995 
AIPSO, Johnston, RI
Programmer, Help Desk

• Developed custom applications in COBOL and macro languages.
• Supported Editorial Department in automation project for insurance manuals.
• Taught internal class for WordPerfect on a quarterly basis.

Aug. 1988 – Mar. 1989 
Macy’s / Biotherm, Monterey, CA
Counter Manager

• Exceeded sales goals five out of six months.
• Assumed responsibility for placing and signing for monthly purchase orders.
• Attended three seminars on product presentation and sales enhancement.

Jun. 1985 – Dec. 1987 
Deutsche Lufthansa, Frankfurt/Main, Germany
Flight Attendant

• Assigned to worldwide flights, working in First, Business and Economy Class.
• Assumed responsibility for passenger physical comfort and safety.
• Accountable for duty-free goods worth $7,000 per flight.

Nov. 1982 – Aug. 1984 
U.S. Army, Giessen, Germany
Housing Referral Clerk

• Negotiated rental contracts with German landlords for U.S.soldiers.
• Inspected numerous apartments for suitability as housing.
• Attributed to morale and welfare of U.S. soldiers and their families in Germany.

Education

Sep.1991–May 1994 
Providence College, Providence, RI

• Bachelor of Science, Health Services Administration.
• Graduated Summa Cum Laude. Highest honor in field of study. No. 1 in class ranking.

Sep.1978–Dec.1980
Liebigschule, Giessen, Germany

• German Abitur.

Sep.1977–Jul.1978
Shafter High School, Shafter, CA

• High School Diploma.
• Foreign Exchange Student (YFU).

References

Upon request.